Thank you for purchasing our courses. We strive to ensure that our users have a rewarding experience while discovering, assessing, and purchasing our courses, whether they are online or classroom training.
By purchasing a training course from Culturelligence, you agree to our Privacy Policy, Terms of Use, and Refund Policy.
Cancellations Less Than 7 Days Before the Course Start Date:
Cancellations 1-3 Days Before the Course Start Date and No-Shows:
Cancellations 7 Days or More Before the Course Start Date:
Leaving Mid-Way Through an Online or Blended Program:
No Cancellation or Non-Attendance:
Culturelligence reserves the right to cancel or reschedule a course at any time, including but not limited to situations such as insufficient enrollments, classroom or trainer unavailability, unforeseen circumstances affecting the trainer, or force majeure events (e.g., floods, earthquakes, political instability).
Liability:
Company-Initiated Cancellations:
Refunds for duplicate payments will be processed via the original method of payment within 7 to 10 working days after the customer notifies us.
All refunds will be processed within 7-10 working days after the refund request is approved by Culturelligence.
If you have any questions concerning our cancellation policy, please contact us.