The company must know the social skills of its employees to ensure that everyone is happy at the end of the day and make a great team. So, we, at Culturelligence, took our time to survey our Team on the most important social skills that team members need to have to collaborate and co-create, and here are the findings.
In the survey, the employees were asked to participate by checking the boxes of the relevant social skills they felt that a team member should possess to be fit as a team member. The answer boxes ranged from empathy, verbal communication, listening, non-verbal communication, co-operation, mutual respect, and et cetera.
As evident in the chart, it shows that our employees’ value mutual respect as it scores higher than any of the social skills. I can attest and say ‘respect goes a long way’ in a work environment or any other environment. To them, respecting one another is a factor that defines them as a Team. This means respecting other people’s position, personality and their input on anything. It also means reciprocating respect because it cannot always be one-sided. By one-sided I mean those whose position rank higher than others should also respect their juniors or subordinates accordingly.
Ranking second is “Listening”. Have you ever heard of the phrase “listening is a skill”? Well, that’s true. Our Team believe that to be a fitted team member you must be able to take a step back and listen to others. They value listening as a social skill to be in possession of because in that way everyone gets a voice equally. But to understand this, listening does not mean listening only to work-related news nor updates. It means being there to lend your ear to others beyond work because friendships are formed through listening too.
Coming in third is “Verbal Communication”. This social skill goes hand-in-hand with “Listening”. An effective communicator is a greater listener and a conscious one too. The Team seem to prefer verbal communication even though we, at Culturelligence, work remotely. I must say it surprised me because we ping each other daily and still have effective communication irrespective of verbal communication being quicker. Albeit, whatever communication is key for a team member according to the Team, hence why it ranks in a third position of the social skills that team members need to have to collaborate and co-create.
According to our Team, the fourth social skill that team members need to have to collaborate and co-create is “Co-Operation”. Co-operation forms a team to start with. Seemingly, our Team does not value working individually since there is no “I” in “Team”. Our Team co-operate in their sub-teams to create a collaborative workspace. It achieves co-operation with the value of listening and communicating to one another. Also, it achieves co-operation by acknowledging and appreciating each ones’ skills and contribution to the Team.
Coming in fifth to make our top five social skill that team members need to have to collaborate and co-create is “Empathy”. Well, this is the social skill that I would put on top of the list because it is a necessity when working with individuals from different backgrounds, cultures, religions, races, and forth. As Alfred Adler said: “empathy is seeing with the eyes of another, listening with the ears of another and feeling with the heart of another.”. Our Team value empathy as a social skill because they understand the pressure of working on tight schedules. Being empirical about this social skill, our Director, Lakshmi Chirravuri, has shown her interns and Team the greatest empathy in all the departments because she acknowledges everyone along with their personal endeavours outside the workspace and I can attest to that.
As seen in the chart, there are social skills that rank the least and others rank average. It must be said that the average and lower-ranking scores reflect social skills that need to be nurtured and improved upon so that they can also become assets. For example, communication in both a verbal and written capacity is a skill that is important for every person to articulate themselves at work and in a personal setting in a proper manner. And leadership is a social skill one needs to possess despite their position within the team because it defines their willpower to drive things/project/ or people forward and be an example to others. The remaining social skills are also valuable social skills that team member needs to have despite their average or least ranking in the chart because they define skills the team as a whole need to have to collaborate and co-create and be a productive team that work creatively in harmony.
In conclusion, the results reflect ample growth and positivity, which in turn reflects the fertile ground of the company culture, with globalizing, urbanizing and the capitalist age such places remind us that there are alternative methods to relate to the world and the people around us: they spur our idly imagination, therefore, there is always room for growth and self-improvement. However, the positive response and experience are unanimous.